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EM 13c: Enterprise Manager 13c Cloud Control Fails to Start after Configuring SLB with Error: WebTier Could Not Be Started (Doc ID 2258090.1)

Last updated on APRIL 24, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manger (EM) 13.2 Cloud Control
Three OMS EM 13.2 system


The EM 13.2 OMS has been secured with a server load balancer (SLB) using this command:

emctl secure oms -host host.company.com -secure_port 7799 -slb_port 4900 -slb_console_port 443 -slb_jvmd_https_port 7301 -trust_certs_loc $HOME/customca.cer -protocol TLSv1.2


Subsequently, OMS start fails with this session error:

$<MIDDLEWARE_HOME>/bin>/emctl start oms
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Could Not Be Started.
Error Occurred: WebTier Could Not Be Started.
Please check /u01/app/oracle/product/gc_inst_13102/em/EMGC_OMS1/sysman/log/emctl.log for error details

 
From the <OMS Instance Base>/WebTierIH1/diagnostics/logs/OHS/ohs1/ohs1.log

[2017-04-21T11:19:44.3193-04:00] [OHS] [INCIDENT_ERROR:32] [OHS-9999] [worker.c] [host_id: <host name>] [host_addr: 11.22.33.44] [pid: 22270] [tid: 140737352877952] [user: oracle] [VirtualHost: main] (98)Address already in use: make_sock: could not bind to address [::]:7799

[2017-04-21T11:19:44.3193-04:00] [OHS] [INCIDENT_ERROR:20] [OHS-9999] [worker.c] [host_id: <host name>] [host_addr: 11.22.33.44] [pid: 22270] [tid: 140737352877952] [user: oracle] [VirtualHost: main] no listening sockets available, shutting down

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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