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EM 13c: Enterprise Manager 13c Cloud Control Fails to Start after Configuring SLB with Error: WebTier Could Not Be Started (Doc ID 2258090.1)

Last updated on APRIL 24, 2017

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Enterprise Manger (EM) 13.2 Cloud Control
Three OMS EM 13.2 system

The EM 13.2 OMS has been secured with a server load balancer (SLB) using this command:

emctl secure oms -host -secure_port 7799 -slb_port 4900 -slb_console_port 443 -slb_jvmd_https_port 7301 -trust_certs_loc $HOME/customca.cer -protocol TLSv1.2

Subsequently, OMS start fails with this session error:

$<MIDDLEWARE_HOME>/bin>/emctl start oms
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Could Not Be Started.
Error Occurred: WebTier Could Not Be Started.
Please check /u01/app/oracle/product/gc_inst_13102/em/EMGC_OMS1/sysman/log/emctl.log for error details

From the <OMS Instance Base>/WebTierIH1/diagnostics/logs/OHS/ohs1/ohs1.log

[2017-04-21T11:19:44.3193-04:00] [OHS] [INCIDENT_ERROR:32] [OHS-9999] [worker.c] [host_id: <host name>] [host_addr:] [pid: 22270] [tid: 140737352877952] [user: oracle] [VirtualHost: main] (98)Address already in use: make_sock: could not bind to address [::]:7799

[2017-04-21T11:19:44.3193-04:00] [OHS] [INCIDENT_ERROR:20] [OHS-9999] [worker.c] [host_id: <host name>] [host_addr:] [pid: 22270] [tid: 140737352877952] [user: oracle] [VirtualHost: main] no listening sockets available, shutting down






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