EM 12c: Alerts in Enterprise Manger 12c Cloud Control after Generic Service Target Creation: Internal error detected: java.lang.IllegalStateException:oracle.sysman.gcagent.target.interaction.execution.Threshold:4010 (Doc ID 2261021.1)

Last updated on MAY 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.5 Cloud Control
Recently,  a generic service target has been added to test login.
Since then, numerous critical alerts have been generated with the following error:

Internal error detected: java.lang.IllegalStateException:oracle.sysman.gcagent.target.interaction.execution.Threshold:4010.


From .../agent_inst/sysman/log/gcagent.log:

2017-04-10 12:09:08,343 [177398:HTTP Listener-177398 - /emd/main/ (DispatchRequests OMS.pbs@26766@dub-grid-oms-02=>[149182254830001])] ERROR - Critical error:
java.lang.IllegalStateException: Input collectionIds don't refer to same targetInstance
at oracle.sysman.gcagent.target.interaction.execution.Threshold.discardState(Threshold.java:4010)
at oracle.sysman.gcagent.target.interaction.execution.SeverityState.discardState(SeverityState.java:395)
at oracle.sysman.gcagent.metadata.impl.collection.CollectionManager.discardProxyTargetState(CollectionManager.java:3724)
at oracle.sysman.gcagent.dispatch.cxl.DiscardStateAction.discardSeverityState(DiscardStateAction.java:134)
at oracle.sysman.gcagent.dispatch.cxl.DiscardStateAction.satisfyRequest(DiscardStateAction.java:88)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:134)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:95)

2017-04-10 12:09:08,344 [174224:C3BDE06F:HTTP Listener-174224 - /emd/main/ (DispatchRequests OMS.pbs@26766@dub-grid-oms-02=>[149182254831001])] INFO - >>> Dispatching request: DiscardStateRequest (target-type:generic_service,target:Firecrest Eckitt-Benckiser Portal(053) [] < FOR-PROXY REEVAL > no earlier than 2017-04-08 09:07:09) <<<
2017-04-10 12:09:08,344 [177398:80F64B75] INFO - Critical error is report by
java.lang.Exception: Critical error
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:941)
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:705)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:138)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:51)

 

 

 

Changes

 

Cause

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