EM 13c: Agent Fails to Communicate with OMS after 3rd Party Certificate Import Showing Error: EMD pingOMS error: unable to connect to http server at [handshake has no peer] (Doc ID 2261426.1)

Last updated on MAY 17, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13c Cloud Control Agent upload fails with the following error:

$AGENT_INST/bin>./emctl upload agent

Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version not checked yet. If this issue persists check trace files for ping to OMS related errors. (OMS_DOWN)

$AGENT_INST/bin>./emctl pingOMS

Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD pingOMS error: unable to connect to http server at https://host.company.com:4903/empbs/upload. [handshake has no peer]

Changes

OMS is secured with the third party certificates.

Cause

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