Creating Standby Database is Failing at Source Validation Step with Internal Error (Doc ID 2264884.1)

Last updated on MAY 11, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Trying to create physical standby database using Cloud Control will fail at the Source Validation step with:

ERROR
-----------------------
An internal Error has occurred. Refer to the Management Server and Agent log files for more details.

The emoms.log file will show:

2017-04-25 08:33:45,485 [RJob Step 1335751] ERROR util.rec remoteOp.2357 - DBVerifyRemoteOp.remoteOp(): Error:
2017-04-25 08:33:45,488 [RJob Step 1335751] DEBUG util.rec remoteOp.2475 - DBVerifyRemoteOp.remoteOp(): output =
2017-04-25 08:33:45,489 [RJob Step 1335751] DEBUG util.rec remoteOp.2476 - DBVerifyRemoteOp.remoteOp(): exitCode = -4096
2017-04-25 08:33:45,491 [RJob Step 1335751] ERROR jobs.dbclone getDynamicJobParams.2428 - DBCloneObject.getDynamicJobParams(): checkAndSwitchLogMode:
2017-04-25 08:33:45,492 [RJob Step 1335751] ERROR jobs.dbclone getDynamicJobParams.2637 - DBCloneObject.getDynamicJobParams(): Exception: java.lang.Exception:
2017-04-25 08:33:45,503 [RJob Step 1335751] ERROR em.jobs executeCommand.150 - JobPreparationStepHandler: Exception: java.lang.Exception:
at oracle.sysman.emo.util.dbclone.DBCloneObject.getDynamicJobParams(DBCloneObject.java:2432)
at oracle.sysman.emo.util.dbclone.JobPreparationStepHandler.addParameters(JobPreparationStepHandler.java:198)
at oracle.sysman.emo.util.dbclone.JobPreparationStepHandler.doCloneJobPreparation(JobPreparationStepHandler.java:193)
at oracle.sysman.db.dg.crt.DGJobPreparationStepHandler.doCreateStandbyJobPreparation(DGJobPreparationStepHandler.java:216)
at oracle.sysman.db.dg.crt.DGJobPreparationStepHandler.execute(DGJobPreparationStepHandler.java:80)
at oracle.sysman.emo.util.dbclone.JobPreparationStepHandler.executeCommand(JobPreparationStepHandler.java:138)
at oracle.sysman.emdrep.jobs.CommandStepExecutor.execute(CommandStepExecutor.java:160)
at oracle.sysman.emWebservices.inbound.jobs.worker.ConsoleJobStepExecutor.execute(ConsoleJobStepExecutor.java:337)
at oracle.sysman.emWebservices.inbound.jobs.worker.ConsoleJobStepExecutor.executeStep(ConsoleJobStepExecutor.java:218)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Cause

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