Getting 'Verify the database status and retry the operation' failure for 12c database patching via Enterprise Manager (Doc ID 2266939.1)

Last updated on MAY 30, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.8.0 to 13.2.2.0.0 [Release 12.1 to 13.2]
Information in this document applies to any platform.

Symptoms

Trying to apply 12.1.0.2 database patch using Enterprise Manager fails at 'Check for Target Status' step with following message:

Connecting to database...OK
Determining current state...PREREQ_STATUS: FAILED
PREREQ_MESG: The SQL patching tool failed to run on the following database targets:
PREREQ_REMEDY:MANUAL
PREREQ_REMEDY_DETAILS: Verify the database status and retry the operation

 

Cause

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