EM 12c: Enterprise Manager 12c Cloud Control Installation Hangs on Configuration Details Step without a Displayed Error

(Doc ID 2269267.1)

Last updated on MAY 30, 2017

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


OL7 Linux 64-bit

Enterprise Manager (EM) Cloud Control installation hangs at the Configuration Details Screen in the installer screen. After clicking 'Next', the installer session just hangs and does not return an error.

This error is logged in the <OMS Oracle Home>/cdfgtoollogs/cfgfw/ oracle.sysman.top.oms_<date stamp>.log:

INFO: oracle.sysman.top.oms:Performing Opss config
INFO: oracle.sysman.top.oms:EM-04017: Server-side plug-in deployment failed for plug-in oracle.sysman.xa: with the messageError while registering post schema mode meta data for plug-in oracle.sysman.xa: EMMetadataRegistrationFailureException occurred for file /home/oracle/Middleware/plugins/oracle.sysman.xa.oms.plugin_12. MRS EMMetadataServiceInfo: Name: ECM Snapshot Metadata Only Registration Id: EcmMetadataOnlyRegistration Parser class: oracle.sysman.core.config.ecm.snapshot.EMSDKSnapshotParser XSD name: oracle/sysman/emSDK/core/config/ecm/snapshot/Snapshot.xsd Jar file locations:  Plugin XML Location: snapshot SDK Level: addon Description: ECM Metadata registration (without schema objects creation) for Snapshot XML Registration mode: POST_REP_SCHEMA Weight: 500 SubSystemId: Config InvokeOnlyForFirstOMS: true ResourceFileSuffixs: [] isThreadSafe: false isPrevVerMetadataIncluded: false Error is Executing generated sql: ORA-01654: unable to extend index SYSMAN.MGMT_ECM_MD_ALL_TBL_COLUMNS_PK by 8 in tablespace MGMT_TABLESPACE
INFO: oracle.sysman.top.oms:ORA-06512: at "SYSMAN.ECM_METADATA_UTIL", line 832
INFO: oracle.sysman.top.oms:ORA-06512: at "SYSMAN.ECM_METADATA_UTIL", line 904
INFO: oracle.sysman.top.oms:ORA-06512: at "SYSMAN.ECM_METADATA_UTIL", line 941
INFO: oracle.sysman.top.oms:ORA-06512: at "SYSMAN.ECM_UTIL", line 1766
INFO: oracle.sysman.top.oms:ORA-06512: at "SYSMAN.GC_ECM_UTIL", line 29
INFO: oracle.sysman.top.oms:ORA-06512: at line 366
INFO: oracle.sysman.top.oms:. Plug-in configuration for any dependent plug-ins (if any are chosen) will also be aborted. Contact Oracle Support
INFO: oracle.sysman.top.oms:Performing Midtier update oh prop
INFO: oracle.sysman.top.oms:Performing Post config module
INFO: oracle.sysman.top.oms:Deployment failed or was not necessary for plugins
INFO: oracle.sysman.top.oms:    oracle.sysman.xa:
INFO: oracle.sysman.top.oms:Invoking post deploy callbacks.
INFO: oracle.sysman.top.oms:Completed Deployment
INFO: oracle.sysman.top.oms:Checking file /home/oracle/Middleware/oms/sysman/install/undeployed_pluginswith name
INFO: oracle.sysman.top.oms:Checking file /home/oracle/Middleware/oms/sysman/install/undeployed_pluginswith name


INFO: oracle.sysman.top.oms:Checking file /home/oracle/Middleware/oms/sysman/install/undeployed_pluginswith name
INFO: oracle.sysman.top.oms:Checking file /home/oracle/Middleware/oms/sysman/install/undeployed_pluginswith name
INFO: oracle.sysman.top.oms:Error while registering additional plug-ins with self-update: EMS-01042: Error while registering oracle.em.secl: with self update
INFO: oracle.sysman.top.oms:The plug-in Plugins Deployment and Configuration has failed its perform method






Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms