EM 13c: Installation of Enterprise Manager 13c Cloud Control OMS on Linux Fails with Error: Configuration Assistant "BI Publisher Configuration" has failed (Doc ID 2270676.1)

Last updated on JUNE 01, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 to 13.2.0.0.0 [Release 13.2]
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2.0.0.0 Cloud Control


Advanced Installation for a medium size OMS fails with the following error in <OMS_INSTANCE_DIRECTORY>/user_projects/domains/GCDomain/system_components/OHS/ohs_nm.log:

<2017-05-25 16:11:10> <INFO> <OHS-0> <Domain initialized for /gridbin/app/oracle/product/gc_inst/user_projects/domains/GCDomain>
<2017-05-25 16:17:06> <INFO> <OHS-4018> <Starting server ohs1>
<2017-05-25 16:17:06> <INFO> <OHS-0> <Running /gridbin/app/oracle/product/middleware/ohs/bin/httpd.sh httpd.worker -k start -f /gridbin/app/oracle/product/gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf>
<2017-05-25 16:17:06> <INFO> <OHS-0> </gridbin/app/oracle/product/middleware/ohs/bin/httpd.worker: symbol lookup error: /gridbin/app/oracle/product/middleware/lib/libclntsh.so.11.1: undefined symbol: nnfyboot>
<2017-05-25 16:17:06> <INFO> <OHS-0> </gridbin/app/oracle/product/middleware/ohs/bin/httpd.sh httpd.worker -k start -f /gridbin/app/oracle/product/gc_inst/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf: exit status = 127>
<2017-05-25 16:17:06> <INFO> <OHS-4005> <Check the instance log file for more information: /gridbin/app/oracle/product/gc_inst/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log>
<2017-05-25 16:17:06> <SEVERE> <OHS-0> <Failed to start the server ohs1>

Error :</gridbin/app/oracle/product/middleware/ohs/bin/httpd.worker: symbol lookup error: /gridbin/app/oracle/product/middleware/lib/libclntsh.so.11.1: undefined symbol: nnfyboot>

 

Starting the EM 13.2 OMS (<OMS Oracle Home>/bin/emctl start oms) also fails with this error:

 

 

Changes

 

Cause

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