RUEI: Unable To Login To RUEI Console. After entering user credentials, it only displays Loading (Doc ID 2274950.1)

Last updated on JUNE 16, 2017

Applies to:

APM - Application Performance Management - Version 12.1.0.7.0 to 12.1.0.7.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Unable To Login To RUEI Console. After entering user credentials, it only displays Loading.

Steps:

1. Enter the RUEI url in browser

   http(s)://<Host Name>/ruei/

2. Enter username ,password and click on login

3. After that we do not see the RUEI dashboards or home page but only shows as "Loading"

 

Cause

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