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EM 12c, EM 13c : Enterprise Manager Cloud Control emctl start agent が OutOfMemoryError Message または Consult emctl.log and emagent.nohup で失敗する (Doc ID 2277406.1)

Last updated on APRIL 30, 2018

適用範囲:

Enterprise Manager Base Platform - バージョン 12.1.0.1.0 以降
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本文書利用上のご注意
  本文書は英語の文書 <Document 1952592.1> (最終メジャー更新日: 2017年05月06日) の日本語翻訳版です。
  英語の文書のメジャー更新に応じて本文書を随時更新いたします。

目的

Enterprise Manager (EM) 12c Cloud Control Agent の起動が out-of-memory エラーで失敗する:

$/AGENT_INST/bin/emctl start agent

Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.
Starting agent .........................................Consult emctl.log and emagent.nohup in: /u03/cloud12c/agent12c/agent_inst/sysman/log

$/AGENT_INST/sysman/log/emagent.nohup は以下のエラーを出力します

----- Tue Dec  9 13:19:52 2014::663::Agent Launched with PID 724 at time Tue Dec  9 13:19:52 2014 -----
2014-12-09 13:19:52,270 [1:main] WARN - Missing filename for log handler 'wsm'
2014-12-09 13:19:52,281 [1:main] WARN - Missing filename for log handler 'opss'
2014-12-09 13:19:52,282 [1:main] WARN - Missing filename for log handler 'opsscfg'
Agent is going down due to an OutOfMemoryError
----- Tue Dec  9 13:20:24 2014::663::Checking status of EMAgent : 724 -----
----- Tue Dec  9 13:20:29 2014::663::Checking status of EMAgent : 724 -----
----- Tue Dec  9 13:20:29 2014::663::EMAgent exited at Tue Dec  9 13:20:29 2014 with return value 57. -----
----- Tue Dec  9 13:20:29 2014::663::EMAgent will be restarted because of an Out of Memory Exception. -----
----- Tue Dec  9 13:20:29 2014::663::Restarting EMAgent. -----

$/AGENT_INST/sysman/log/gcagent.log は以下のエラーを出力します

2014-12-09 13:20:05,048 [33:EE0F717F:HTTP Listener-33 - Acceptor0 SslSelectChannelConnector@0.0.0.0:3872] WARN - *jetty*: EXCEPTION
java.lang.OutOfMemoryError: Java heap space
2014-12-09 13:20:05,471 [33:EE0F717F] WARN - *jetty*: EXCEPTION
java.lang.OutOfMemoryError: Java heap space

 または

$ /AGENT_INST/bin/emctl start agent

fails with error
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
Agent status could not be determined. Check the agent process
Consult emctl.log and emagent.nohup in: /u01/oracle/app/product/Middleware/agent12c/agent_inst/sysman/log

または

emctl start/status コマンドは以下の例外で失敗します

The following exception occurred:
java.net.UnknownHostException:agenthostname,domain.com
at java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method)
at java.net.InetAddress$1.lookupAllHostAddr(InetAddress.java:849)

 または

$ /AGENT_INST/bin/emctl start agent

fails with error
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.

Starting agent .................................................. failed.
EMAgent is Thrashing. Exiting watchdog
Consult emctl.log and emagent.nohup in: /opt/oracle/product/agent/agent12c/agent_inst/sysman/log

 

 

解決策

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