The ILOM Server Is Currently Offline Or Unreachable On The Network. (Doc ID 2278219.1)

Last updated on JULY 01, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Goal

On : Exadata X4-2 Hardware

The ILOM server is currently offline or unreachable on the network.

The System Log reports that the "Power to /SP (Service Processor) has been reset by IPMI, Reason: Set PSU state." at Wed Jun 14 17:57:33 2017.

I can connect to the ilom via putty and the web interface. However Enterprise Manager reports

Host=p-exdbadm02.exadata.local
Target type=Oracle Engineered System ILOM Server
Target name=p-exdbadm02-ilom.exadata.local
Categories=Availability
Message=The ILOM server is currently offline or unreachable on the network.
Severity=Fatal
Event reported time=Jun 14, 2017 5:59:11 PM PDT
Target Lifecycle Status=Production
Operating System=Linux

How can I either:

1. Force Enterprise Manager to re-evaluate the connectivity to the ILOM. Clear state the alert?

2. Restart the ILOM without restating the server.

NOTE: This is our Production database, so I don't want any possibility of affecting the databases. Just restart the ILOM to force Enterprise Manager to see it.
 

Solution

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