My Oracle Support Banner

The ILOM Server Is Currently Offline Or Unreachable On The Network. (Doc ID 2278219.1)

Last updated on JANUARY 18, 2020

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Oracle Exadata Storage Server Software - Version 12.2.1.1.3 and later
Information in this document applies to any platform.

Goal

On : Exadata X4-2 Hardware

The ILOM server is currently offline or unreachable on the network.

The System Log reports that the "Power to /SP (Service Processor) has been reset by IPMI, Reason: Set PSU state." at Wed Jun 14 17:57:33 2017.

I can connect to the ilom via putty and the web interface. However Enterprise Manager reports

Host=p-######dm02.exadata.local
Target type=Oracle Engineered System ILOM Server
Target name=p-######dm02-ilom.exadata.local
Categories=Availability
Message=The ILOM server is currently offline or unreachable on the network.
Severity=Fatal
Event reported time=Jun 14, 2017 5:59:11 PM PDT
Target Lifecycle Status=Production
Operating System=Linux

How can I either:

1. Force Enterprise Manager to re-evaluate the connectivity to the ILOM. Clear state the alert?

2. Restart the ILOM without restating the server.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.