RUEI Failed To Capture Data : Getting PP_Ring read timeout Error

(Doc ID 2289349.1)

Last updated on NOVEMBER 19, 2017

Applies to:

APM - Application Performance Management - Version 13.1.1.0.0 and later
Information in this document applies to any platform.

Symptoms

RUEI 13.1.1

RUEI intermittently fails to capture data.
Reporter console stops responding frequently.
Have to restart system to get everything normal but the issue re-appears after few days.

1. $RUEI_DATA/collector/watchdog.log

 

Cause

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