My Oracle Support Banner

Enterprise Manager Agent Install Fails With Warning That The Installation Base Directory Is Not Empty (Doc ID 2295493.1)

Last updated on AUGUST 22, 2023

Applies to:

Enterprise Manager for Exadata - Version 12.1.0.5.0 and later
Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to install an Enterprise Manager agent fails with a warning that the defined installation base directory is not empty.

The agent install log will show an error stack similar to the following:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.