OEM Siebel Targets are Showing as Down (Doc ID 2297858.1)

Last updated on AUGUST 31, 2017

Applies to:

Enterprise Manager for Siebel - Version 13.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On OEM 13.2.2.0.0 version

ACTUAL BEHAVIOR
---------------
After Discovery, one server and its components were showing down.

EXPECTED BEHAVIOR
-----------------------
After Discovery all servers should be showing up in EM.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OEM 13.2 environment
2. agent plugin installed on all the hosts
3. ran pre discovery with no errors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Admin cannot monitor one of the servers .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms