EM 13c: CPU Utilization(%) Metric Reports more than 100% for Database Instance Target in Enterprise Manager 12c/13c Cloud Control

(Doc ID 2304820.1)

Last updated on MAY 19, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.5.0 to 13.2.1.0.0 [Release 12.1 to 13.2]
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2.1.0.0 Cloud Control
CPU Utilization(%) metric for the Oracle Database target
Target Database version: 12.1.0.2.160419  

The CPU Utilization(%) metric is triggered in EM 12.1.0.3 Cloud Control.
The measurement shown is greater than 100% and the following incident is reported:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms