EM13c: False alerts for Access point testswitch.us.oracle.com_ILOM_AP2 is down

(Doc ID 2305478.1)

Last updated on JUNE 15, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Enterprise Manager for Exadata - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Frequent down alerts for Access Points. ( Both Ibswitch and Ethernet Switch )


Access point testswitch.us.oracle.com_ILOM_AP1 is down
Access point testswitch.us.oracle.com_ILOM_AP2 is down

Access point test.us.oracle.com_IOS_AP1 is down
Access point test.us.oracle.com_IOS_AP2 is down

 

gcagent.log at the time of the issue:

2017-03-15 02:05:39,520 [160:9D19FEDC:GC.Executor.10
(oracle_si_switch_cisco_ios:test.us.oracle.com_IOS_AP2:Response)] INFO
 Target [oracle_si_switch_cisco_ios.test.us.oracle.com.fr_IOS_AP2] is marked as in DOWN state
[oracle_si_switch_cisco_ios.test.us.oracle.com.fr_IOS_AP2] is marked as in DOWN state
2017-03-15 02:05:39,520 [160:9D19FEDC] WARN - IntervalSchedule: Skip schedule
[oracle_si_switch_cisco_ios:test.us.oracle.com.fr_IOS_AP2:Response] -skipping due to execution time exceeding interval

 

Cause

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