EM 13c: Enterprise Manager 13c Cloud Control Installation Fails With Error: Could not allocate the free port Enterprise Manager Central Console Port from the default range 1830 to 1849

(Doc ID 2312241.1)

Last updated on OCTOBER 04, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2 Cloud Control installation fails with the error:

Could not allocate the free port Enterprise Manager Central Console Port from the default range 1830 to 1849. Free a port from the given range, and try again.


From .../oraInventory/logs/install2017-09-27_05-10-24PM.log:

2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - getFreePort:default agent port from Property=AGENT_PORT, port=3872
2017-09-27 17:18:40,926 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - getFreePort:Checking if free for Property=AGENT_PORT, port=3872
2017-09-27 17:18:40,927 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=3872 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,927 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1830 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,927 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1831 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,927 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1832 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,928 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1833 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,928 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1834 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,928 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1835 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,928 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1836 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,929 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1837 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,929 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1838 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,929 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1839 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,930 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1840 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,930 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1841 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,930 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1842 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,930 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1843 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,931 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1844 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,931 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1845 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,931 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1846 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,931 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1847 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,932 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1848 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,932 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1849 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:18:40,932 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Could not allocate the free port Enterprise Manager Central Console Port from the default range 1830 to 1849. Free a port from the given range, and try again.
2017-09-27 17:19:12,344 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - EMGCPortDlg: End processbar
2017-09-27 17:19:12,344 INFO [65] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Disabling the BusyProcessingDialog
2017-09-27 17:19:12,346 INFO [67] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - END of BusyProcessingRunnable thread
2017-09-27 17:19:12,353 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - *** Port Configuration Details ***
2017-09-27 17:19:12,353 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:19:12,353 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,354 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
.......................
2017-09-27 17:19:12,357 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,357 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,357 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:19:12,357 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,357 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,358 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENTCUSTOMPORT
2017-09-27 17:19:12,358 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,358 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,358 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:19:12,358 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,358 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,359 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:19:12,359 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,359 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,359 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:19:12,359 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,359 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:19:12,360 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP ERROR:Enterprise Manager requires several ports to be allocated for facilitating internal communication between the system components and for providing access to the console through a browser.

The installer is unable to bind the ports on this host. Verify the host name and the IP address configuration of this host. After resolving the issue, restart the installer and try again.
2017-09-27 17:19:23,794 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENTCUSTOMPORT
2017-09-27 17:19:23,797 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:19:23,797 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:19:23,798 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:19:23,798 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:19:23,798 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:19:23,798 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:19:23,798 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=3872 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:19:23,798 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port 3872 is in use on this host or is already taken up by some other Management Agent that is installed in the same inventory, on this host.
.................

2017-09-27 17:20:23,472 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:20:23,474 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - CUSTOMPORT=4908
2017-09-27 17:24:51,611 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENTCUSTOMPORT
2017-09-27 17:24:51,613 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:24:51,613 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:24:51,613 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:24:51,613 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:24:51,613 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:24:51,613 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:24:51,614 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=3872 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:24:51,614 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port 3872 is in use on this host or is already taken up by some other Management Agent that is installed in the same inventory, on this host.
2017-09-27 17:24:55,513 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:24:55,514 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - CUSTOMPORT=4898
2017-09-27 17:24:55,515 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:24:55,515 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - CUSTOMPORT=4908
2017-09-27 17:24:55,515 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:24:55,515 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:24:55,515 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
....................

2017-09-27 17:24:55,518 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENTCUSTOMPORT
2017-09-27 17:24:55,518 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:24:55,518 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:24:55,518 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:24:55,518 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:24:55,518 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:24:55,519 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:24:55,519 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=3872 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:24:55,519 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port 3872 is in use on this host or is already taken up by some other Management Agent that is installed in the same inventory, on this host.
.............

017-09-27 17:24:59,352 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:24:59,352 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:24:59,352 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:24:59,357 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:24:59,357 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:24:59,357 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:24:59,362 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: CUSTOMPORT
2017-09-27 17:24:59,362 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - This is the Error:The port number you entered contains a non-numeric character.
2017-09-27 17:24:59,362 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port number you entered contains a non-numeric character.
2017-09-27 17:25:04,955 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENTCUSTOMPORT
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - PortHandler:Initializing for host[0]=chispops04
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Obtained a list of ORACLE_HOME's from inventory=0
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AgentPortHandler:getBusyPorts:Found used ports total = 0
2017-09-27 17:25:04,957 INFO [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - isPortFree:Port=1849 is busy. Exception ioe=Cannot assign requested address
2017-09-27 17:25:04,957 OFF [13] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Error:The port 1849 is in use on this host or is already taken up by some other Management Agent that is installed in the same inventory, on this host.

 

 

 

 

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