EM 13c: Database Shutdown Succeeds but Startup Fails in Enterprise Manager 13c Cloud Control with Error: Connected to an idle instance. Disconnected

(Doc ID 2312657.1)

Last updated on OCTOBER 05, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 13.1.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Start up of a target database in Enterprise Manager (EM) 13.1 Cloud Control after shutdown fails.


Navigate to Targets > Databases > ]select target database link] > [expand Oracle Database drop down menu] > Control > Startup/Shutdown

Provide valid database and host credentials

The shutdown works.

A subsequent startup action through the same EM 13.1 control path fails with this error:

 

Error Message
SQL*Plus: Release 12.1.0.2.0 Production on Thu Jul 20 14:01:57 2017 Copyright (c) 1982, 2014, Oracle. All rights reserved, SQL> SQL> Connected to an idle instance. Disconnected

 

 

 

Changes

 

Cause

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