EM 13c: Enterprise Manager 13c Cloud Control Installation on MS Windows Fails at Plugins Prerequisite Check Accessing setHomeDirs.cmd with Error: INFO: oracle.sysman.top.oms:Files was unexpected at this time

(Doc ID 2313652.1)

Last updated on OCTOBER 09, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Generic Windows

Symptoms

Enterprise Manager 13.2 Cloud Control installation on MS Windows 20012 R2 fails at 21% with the following error during the Plugins Prerequisites Check:

From <OMS Oracle Home>/cfgtoollogs/cfgfw/oracle.sysman.top.oms_<timestamp.log>:

45PM>FOR %i IN ("C:\oracle\middleware/oracle_common") DO SET MW_ORA_HOME=%~fi
INFO: oracle.sysman.top.oms:
INFO: oracle.sysman.top.oms:C:\Users\2004853\AppData\Local\Temp\2\OraInstall2017-07-25_08-10-45PM>SET MW_ORA_HOME=C:\oracle\middleware\oracle_common
INFO: oracle.sysman.top.oms:
INFO: oracle.sysman.top.oms:C:\Users\2004853\AppData\Local\Temp\2\OraInstall2017-07-25_08-10-45PM>IF EXIST "C:\oracle\middleware/common/bin/setHomeDirs.cmd" CALL "C:\oracle\middleware/common/bin/setHomeDirs.cmd"
INFO: oracle.sysman.top.oms:
INFO: oracle.sysman.top.oms:C:\Users\2004853\AppData\Local\Temp\2\OraInstall2017-07-25_08-10-45PM>IF EXIST "C:\oracle\middleware/oracle_common/common/bin/setHomeDirs.cmd" CALL "C:\oracle\middleware/oracle_common/common/bin/setHomeDirs.cmd"
INFO: oracle.sysman.top.oms:Files was unexpected at this time.
INFO: oracle.sysman.top.oms:The plug-in Plugins Prerequisites Check has failed its perform method

 

To illustrate that the path is incorrect, use the "dir" command to show the difference between the path the installer is using (first) and the actual path to the file (second):

The path used by the installer:

 

 

 

Changes

 

Cause

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