EM 13c, 12c: Console Login with A Specific Administrator Fails with "Authentication failed. If problem persists, contact your system administrator" (Doc ID 2314587.1)

Last updated on OCTOBER 19, 2019

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Console login with one particular user gives the following error:

"Authentication failed. If problem persists, contact your system administrator"

SYSMAN and other users are able to login to Console without any issues.

Cause

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In this Document

Symptoms

Cause

Solution

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EM 13c, 12c: Console Login with A Specific Administrator Fails with "Authentication failed. If problem persists, contact your system administrator" (Doc ID 2314587.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!