EM 12c, EM 13c: Enterprise Manager Cloud Control Agent Installation Fails with XML-20121: (Fatal Error) End tag does not match start tag 'HOME'

(Doc ID 2314943.1)

Last updated on OCTOBER 13, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Deploying an Enterprise Manager 13.2 Cloud Control Agent with the push method fails with the following error:

Execution of command cd /usr/app/oracle/product/agent13c/ADATMP_2017-09-19_10-20-58-AM;/usr/app/oracle/product/agent13c/ADATMP_2017-09-19_10-20-58-AM/agentDeploy.sh -ignorePrereqs SCRATCHPATH=/oraflash01/tmp/OUITMP_2017-09-19_10-24-39-AM ORACLE_HOSTNAME=<agent host name> AGENT_BASE_DIR=/usr/app/oracle/product/agent13c OMS_HOST=<OMS host name> EM_UPLOAD_PORT=1159 AGENT_INSTANCE_HOME=/usr/app/oracle/product/agent13c/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=3872 on host Failed

Execution of command (cd /usr/app/oracle/product/agent13c/agent_13.2.0.0.0/cfgtoollogs && /usr/app/oracle/product/agent13c/agent_13.2.0.0.0/bin/zip -q -r /oraflash01/tmp/remoteArchives<hostname>2017-09-19_10-25-37-AM.zip * -x oui/**\* OPatch/**\* oracle_common/**\*) on host <agent host name> Failed

Error Message:/bin/sh:/usr/app/oracle/product/agent13c/agent_13.2.0.0.0/bin/zip:No such file or directory

 

From .../gc_inst/em/EMGC_OMS1/sysman/agentpush/2017-09-27_11-33-36-AM/logs/<hostname>/install.err:

java.io.IOException: oracle.sysman.oii.oiii.OiiiInstallInventoryReadException: <Line 69, Column 7>: XML-20121: (Fatal Error) End tag does not match start tag 'HOME'
/bin/cat: /usr/app/oracle/product/agent13c/agent_13.2.0.0.0/oraInst.loc: No such file or directory


Changes

 

Cause

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