My Oracle Support Banner

EM 12c, EM 13c: Enterprise Manager Cloud Control Agent Installation Fails with XML-20121: (Fatal Error) End tag does not match start tag 'HOME' (Doc ID 2314943.1)

Last updated on FEBRUARY 25, 2020

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Deploying an Enterprise Manager 13.2 Cloud Control Agent with the push method fails with the following error:

Execution of command cd /<agent_oracle_home>/agent13c/ADATMP_2017-09-19_10-20-58-AM;/<agent_oracle_home>/agent13c/ADATMP_2017-09-19_10-20-58-AM/ -ignorePrereqs SCRATCHPATH=/tmp/OUITMP_2017-09-19_10-24-39-AM ORACLE_HOSTNAME=<agent host name> AGENT_BASE_DIR=/<agent_oracle_home>/agent13c OMS_HOST=<OMS host name> EM_UPLOAD_PORT=1159 AGENT_INSTANCE_HOME=/<agent_oracle_home>/agent13c/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=3872 on host Failed

Execution of command (cd /<agent_oracle_home>/agent13c/agent_13. && /<agent_oracle_home>/agent13c/agent_13. -q -r /oraflash01/tmp/remoteArchives<hostname> * -x oui/**\* OPatch/**\* oracle_common/**\*) on host <agent host name> Failed

Error Message:/bin/sh:/<agent_oracle_home>/agent13c/agent_13. such file or directory


From .../gc_inst/em/EMGC_OMS1/sysman/agentpush/2017-09-27_11-33-36-AM/logs/<hostname>/install.err: oracle.sysman.oii.oiii.OiiiInstallInventoryReadException: <Line 69, Column 7>: XML-20121: (Fatal Error) End tag does not match start tag 'HOME'
/bin/cat: /<agent_oracle_home>/agent13c/agent_13. No such file or directory




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.