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OLT Agent Playback Error: "Request Error: Authentication Failed EmpJagent.exe" (Doc ID 2321169.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Application Testing Suite - Version 12.5.0.2 and later
Information in this document applies to any platform.

Symptoms

While executing a load testing script in OLT, all the VU's fail with the following error message: "Request error: authentication failed empJagent.exe".

Issue symptoms looks as follow. Recommended to agentmanager_auth.log in agent host.

 

oats.log

---------------------------------------

<oats> <> <> <1508819319308> <BEA-000000> <Orphaning agent agId2_rndc5b55b01-d4bd-4024-94f7-80f53d8a7dcd: Request error : authentication failed empJAgent.exe>
####<Oct 23, 2017 11:28:39 PM CDT> <Warning> <oracle.oats.core.AgentPoolCont> <PAPPNATS05> <AdminServer> <[ACTIVE] ExecuteThread: '19' for queue: 'weblogic.kernel.Default (self-tuning)'> <oats> <> <> <1508819319308> <BEA-000000> <Issuing a forced stop for agentagId2_rndc5b55b01-d4bd-4024-94f7-80f53d8a7dcd>
####<Oct 23, 2017 11:28:39 PM CDT> <Warning> <oracle.oats.request.common.MDBRequestBean> <PAPPNATS05> <AdminServer> <[ACTIVE] ExecuteThread: '19' for queue: 'weblogic.kernel.Default (self-tuning)'> <oats> <> <> <1508819319871> <BEA-000000> <Exception received from invoked request
java.lang.NullPointerException
at java.util.concurrent.ConcurrentHashMap.containsValue(ConcurrentHashMap.java:1045)
at oracle.oats.core.AgentPoolCont$AgentPoolSingleton.getWgSessionFromMap(AgentPoolCont.java:1284)
at oracle.oats.core.AgentPoolCont$AgentPoolSingleton.onAgentStartupFailed(AgentPoolCont.java:640)
at oracle.oats.request.wgagent.RequestStartupFailed.invoke(RequestStartupFailed.java:86)
at oracle.oats.request.common.MDBRequestBean.onMessage(MDBRequestBean.java:276)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4855)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4529)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3976)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:120)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5375)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:548)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
>
####<Oct 23, 2017 11:28:39 PM CDT> <Error> <oracle.oats.request.common.MDBRequestBean> <PAPPNATS05> <AdminServer> <[ACTIVE] ExecuteThread: '19' for queue: 'weblogic.kernel.Default (self-tuning)'> <oats> <> <> <1508819319871> <BEA-000000> <No reply destination found, cannot send reponse back from oracle.oats.core.AgentPoolCont$AgentPoolSingleton>

 

agentmanager_auth.log
---------------------------------------

2018-09-14 06:04:01,552 WARN [URL:t3://<OLT Host Name>:8088;Requestor Username: oats-agent;Requestor Key:b5eb2368-0952-421f-9265-8f1948f18f62;Requestor Queue:oracle/oats/queue/AgentManagerStatusQueue;Request ID:1;Request:startagent;] - authentication failed

 

OLT screen shot in 12.x.x.x:

 

OLT screenshot in 13.x.x.x

Cause

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In this Document
Symptoms
Cause
Solution
References


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