My Oracle Support Banner

EM 13c: MS Windows で Enterprise Manager 13c Cloud Control インストールまたはアップグレードが Oracle Management Service 起動時にエラー The plug-in Start Oracle Management Service has failed its perform method で失敗する (Doc ID 2327393.1)

Last updated on NOVEMBER 13, 2017


Enterprise Manager Base Platform - バージョン 以降
  本文書は英語の文書 <Document 2263701.1> (最終メジャー更新日: 2015年05月27日) の日本語翻訳版です。


Enterprise Manager (EM) 13.2 Cloud Control

EM 13c のインストールまたはアップグレードが Oracle Management Service 起動ステップで、<Middleware_Home>\cfgtoollogs\cfgfw\CfmLogger_<date stamp>.log に以下のログを出力し失敗する:

INFO: configuration for pluggable modules...
INFO: archive file...
INFO: has been written to file: C:\oracle\gc_inst1\em\EMGC_OMS1\sysman\backup\opf_ADMIN_20170323_122657.bka
INFO: export file contains sensitive data.
INFO: You must keep it secure.
INFO: completed successfully!
INFO: config of OMS is successful.
INFO: 4889
INFO: 1159
INFO: status : true
INFO: to Logs ++++
INFO: balancer is not configured

INFO: HOME: C:\oracle\Middleware\oms\oui OLD HOME: C:\oracle\Middleware\oms
INFO: the old home from Central inventory
INFO: the old home
INFO: plug-in Start Oracle Management Service has failed its perform method


<Middleware_Home>\cfgtoollogs\cfgfw\<timestamp>.log ファイルからは:

INFO: the command: cmd /c set NEED_EXIT_CODE=1&&D:\oracle\middleware\bin\emctl.bat start oms
INFO: Enterprise Manager Cloud Control 13c Release 2
INFO: (c) 1996, 2016 Oracle Corporation. All rights reserved.
INFO: service OracleManagementServer_EMGC_OMS1_1 failed to be started


<OMS instance base>/em/EMGC_OMS1/sysman/log/emctl.log ファイルからは:

<timestamp> [main] INFO wls.OMSController main.220 - Executing emctl command : start
<timestamp> [main] INFO commands.BaseCommand getEnvProps.486 - nm home replaced : D:/oracle/gc_inst/user_projects/domains/GCDomain/nodemanager
<timestamp> [Thread-2] INFO commands.BaseCommand run.605 - <ERR>The service is not responding to the control function.
<timestamp> [Thread-2] INFO commands.BaseCommand run.605 - <ERR>
<timestamp> [Thread-2] INFO commands.BaseCommand run.605 - <ERR>More help is available by typing NET HELPMSG 2186.
<timestamp> [Thread-2] INFO commands.BaseCommand run.605 - <ERR>
<timestamp> [main] INFO commands.StartCommand startOMS.429 - net start return code is 2
<timestamp> [main] ERROR commands.BaseCommand logAndPrint.651 - Windows service OracleManagementServer_EMGC_OMS1_1 failed to be started


Windows サービスより、EM 13c OMS のサービスを手動で起動すると以下のセッションエラーで失敗する:







To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.