EM 13c: Enterprise Manager13c Cloud Control OMS emoms.trc File Shows Message: Error on accessing ARU : Unable to log in to My Oracle Support.
(Doc ID 2328552.1)
Last updated on NOVEMBER 15, 2019
Applies to:Enterprise Manager Base Platform - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
The following error is shown in the Enterprise Manager (EM) 13.1 Cloud Control OMS <gc_inst>/em/emoms.trc file:
Your My Oracle Support preferred credentials are not set. Set the My Oracle Support preferred credentials using
the My Oracle Support Preferred Credentials page. To access this page,
from the Setup menu, select My Oracle Support, then select Set Credentials.
oracle.sysman.emInternalSDK.core.patch.aru.ARUException: Unable to login to ARU since your
My Oracle Support Preferred Credentials are not set
To view full details, sign in with your My Oracle Support account.
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