Em13c : Agent Upgrade using Gold Image Fails : Backup of agent instance home failed

(Doc ID 2329893.1)

Last updated on NOVEMBER 18, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, trying to upgrade agents using the Gold Agent Image fails during the Backing up of Instance Home step.

 

Cause

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