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EM 13c: Verifying a Generic Web Service Test in Enterprise Manager 13c Cloud Control Fail with Message: Getting Handshake Error (Doc ID 2332160.1)

Last updated on APRIL 27, 2020

Applies to:

Enterprise Manager for Fusion Middleware - Version to [Release 13.1]
Enterprise Manager Base Platform - Version to [Release 13c]
Information in this document applies to any platform.


Monitoring a web application in Enterprise Manager (EM) 13.1 Cloud Control as a generic service -> web transaction.

Performing a Verify Service test action displays this message:



The main URL is:

This link redirects to the SSO page and shows this error:







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