EM 12c Agent Installed But Targets Promotion Failed with Error '502 Tunnel Connection Failed'

(Doc ID 2333911.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Agent 12.1.0.5 installed successfully.
Targets are not being promoted to agent with following error

emoms.trc
==========

agent URL Test is successful from the EM console proxy page.

Agent home page is showing communication issue from OMS to agent.
wget from OMS to agent is fine.



Cause

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