EM 12c: Enterprise Manager 12c Cloud Control Reports Incident Error: EM-03656 Processing AQ Command With Payload In... java.lang.ArrayIndexOutOfBoundsException:3 (Doc ID 2335274.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12..0.5 Cloud Control
Incident Manager

EM 12c Cloud Control reports numerous incidents each day with the following pattern:

HTTP Request

------------
StartTime: 2017-08-21 15:06:40.644
User: <anonymous>
ECID: 0000Ls4RLT86ATPLUeT4ic1Pafis000002,1:27953:793
Context Values:
WEBSERVICE_PORT.name: ConsoleJobStepExecutorPort
dbRID: 1:27953:793:103
J2EE_MODULE.name: em
WEBSERVICE_NAMESPACE.name: oracle.sysman.emWebservices.inbound.jobs.worker
J2EE_APP.name: emgc
WEBSERVICE.name: ConsoleJobStepExecutorService

URI: /em/websvcs/emws/ConsoleJobStepExecutorService
RequestType: POST
QueryString: null
Headers:
Host: <host name>:7301
Connection: TE
TE: trailers, deflate, gzip, compress
User-Agent: Oracle HTTPClient Version 10h
SOAPAction: ""
Accept-Encoding: gzip, x-gzip, compress, x-compress
ECID-Context: 1.0000Ls4RLT86ATPLUeT4ic1Pafis000002;laFRgnGov0
Content-type: text/xml; charset=UTF-8
Content-Length: 1010

Stack Trace
-----------
java.lang.ArrayIndexOutOfBoundsException: 3
at oracle.sysman.emdrep.jobs.procedure.dal.RuntimeDataUpdate.execute(RuntimeDataUpdate.java:57)
at oracle.sysman.emdrep.jobs.procedure.dal.AQCommand.execute(AQCommand.java:126)
at oracle.sysman.emdrep.jobs.procedure.util.UnaryFunctionThread.askWorkerToProcessEvents(UnaryFunctionThread.java:236)
at oracle.sysman.emdrep.jobs.procedure.util.UnaryFunctionThread.dequeueAndProcessExecutionEvents(UnaryFunctionThread.java:431)
at oracle.sysman.emdrep.jobs.procedure.util.UnaryFunctionThread.run(UnaryFunctionThread.java:672)

Also, in the <OMS instance base>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.log file there are numerous occurrences of same error:

[2017-03-28T08:47:14.828+02:00] [EMGC_OMS2] [ERROR] [EM-03656] [oracle.sysman.emdrep.jobs.procedure.diagnosability.DiagnosabilityService] [tid: PAFDaemon] [userId: <anonymous>] [ecid: 0000Lf8ABhL6ATPLUeL6ic1Olf9P000002,1:18208] [APP: emgc] Error processing AQ Command with payload: str:oracle.sysman.emdrep.jobs.procedure.dal.RuntimeDataUpdate:4BC51FE34745DDEBE053C94D950A6A23;x;${data.dr1_routes};.[[
java.lang.ArrayIndexOutOfBoundsException: 3
at oracle.sysman.emdrep.jobs.procedure.dal.RuntimeDataUpdate.execute(RuntimeDataUpdate.java:57)
at oracle.sysman.emdrep.jobs.procedure.dal.AQCommand.execute(AQCommand.java:126)
at oracle.sysman.emdrep.jobs.procedure.util.UnaryFunctionThread.askWorkerToProcessEvents(UnaryFunctionThread.java:236)
at oracle.sysman.emdrep.jobs.procedure.util.UnaryFunctionThread.dequeueAndProcessExecutionEvents(UnaryFunctionThread.java:431)
at oracle.sysman.emdrep.jobs.procedure.util.UnaryFunctionThread.run(UnaryFunctionThread.java:672)

]]

Cause

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EM 12c: Enterprise Manager 12c Cloud Control Reports Incident Error: EM-03656 Processing AQ Command With Payload In... java.lang.ArrayIndexOutOfBoundsException:3 (Doc ID 2335274.1)

Applies to:

Symptoms

Cause

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