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EM 13c: Enterprise Manager 13c Cloud Control Systems Infrastructure Server Target - Metric Collection Error, Status Event (Doc ID 2335484.1)

Last updated on MARCH 23, 2018

Applies to:

Enterprise Manager for Systems Infrastructure - Version 13.1.0.0.0 to 13.1.0.0.0 [Release 13.1]
Information in this document applies to any platform.

Symptoms

 

Enterprise Manager (EM) 13.2 Cloud Control
Systems Infrastructure Server plug-in


EM 13.2 Cloud Control reports the following incident error concerning the Systems Infrastructure Server target:

Target hostname.domain.com/server(Systems Infrastructure Server)Target Information

Event Reported Nov 6, 2017 12:46:34 PM GMT-07:00
Last Updated Nov 6, 2017 2:26:45 PM GMT-07:00
Message Metric evaluation error start - Received an exception when evaluating sev_eval_proc for:Target name = hostname.domain.com/server, metric_name = Response, metric_column = Status; Error msg = Target encountered metric erros; at least one member in in metric error
Last Comment (Incident has been manually created for this event by user SYSMAN) SYSMAN on Nov 6, 2017 2:25:56 PM GMT-07:00
Incident ID 7171
Internal Event Name Status
Internal Reported State AVAILABILITY EVALUATION ERROR
Event Type Target Availability
Category Availability
Recorded Nov 6, 2017 12:47:16 PM GMT-07:00

 

 

The following are the commands to run from the <agent Oracle Home>/bin location to help troubleshoot the reported incident:

1. $AGENT_HOME/bin/emctl status agent target hostname.domain.com/server,oracle_si_server
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Target [hostname.domain.com/server,oracle_si_server] does not exist or is broken
---------------------------------------------------------------
Agent is Running and Ready


2. $AGENT_HOME/bin/emctl getmetric agent hostname.domain.com/server,oracle_si_server,Response
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation.  All rights reserved.
EMD getmetric error: the oracle_si_server target "hostname.domain.com/server" does not exist


3. $AGENT_HOME/bin/emctl status agent target hostname.domain.com/server_os,oracle_si_server_os
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Target [hostname.domain.com/server_os,oracle_si_server_os] does not exist or is broken
---------------------------------------------------------------
Agent is Running and Ready


4. $AGENT_HOME/bin/emctl getmetric agent hostname.domain.com/server_os,oracle_si_server_os,Response
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation.  All rights reserved.
EMD getmetric error: the oracle_si_server_os target "hostname.domain.com/server_os" does not exist

 

 

Changes

 

Cause

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