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[EM 13c]: OMS と Agent を 13.2 にアップグレード後、すべてのジョブが実行中ステータスでスタックする (Doc ID 2336629.1)

Last updated on DECEMBER 07, 2017

適用範囲:

Enterprise Manager Base Platform - バージョン 13.2.0.0.0 以降
この文書の内容はすべてのプラットフォームに適用されます。
本文書利用上のご注意
  本文書は英語の文書 <Document 2322776.1> (最終メジャー更新日: 2017年10月30日) の日本語翻訳版です。
  英語の文書のメジャー更新に応じて本文書を随時更新いたします。

現象

OMS と Agent を 13.1 から 13.2 にアップグレード後、すべてのジョブが実行中ステータスでスタックします。

Agent の DEBUG ログ (gcagent.log) は以下のエラーを出力します:
===============
2017-10-18 15:55:32,837 [8612:1484EF2A] DEBUG - setting user-interaction allowed to false
2017-10-18 15:55:32,837 [8612:1484EF2A] DEBUG - Job Receiver Protocol Client [stepId:3329727,seq:1] reported error ->AsciiDecode: Failed to ascii decode input (status=525).
Decrypt: Failed to ascii decode encrypted-text (status=525).
!@#--!@#5#@!--#@!<-
2017-10-18 15:55:32,838 [8612:1484EF2A] DEBUG - HTTP request read timeout is set to 600.000(s)
2017-10-18 15:55:32,838 [8612:1484EF2A] DEBUG - sending request using JobReceiverProtocol
2017-10-18 15:55:32,838 [8612:1484EF2A] DEBUG - HTTP request (sent): POST /empbs/jobrecv/ ? X-ORCL-EMSV=13.2.0.0.0 & X-ORCL-EMCV=13.2.0.0.0 & X-ORCL-EMOV=13.2.0.0.0
X-ORCL-EMUR: https://agenthost:3872/emd/main/
stepId: 3329727
sequenceNumber: 1
dataType: error
X-ORCL-EMAK: ********************************
errorMessage: AsciiDecode: Failed to ascii decode input (status=525).
Decrypt: Failed to ascii decode encrypted-text (status=525).
!@#--!@#5#@!--#@!
2017-10-18 15:55:32,840 [8612:1484EF2A] DEBUG - HTTP response (received): HTTP/1.1 400 Bad Request
2017-10-18 15:55:32,841 [8612:1484EF2A] WARN - OMS https://omshost:1159/empbs/jobrecv/ sent content [<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>400 Bad Request</title>
</head><body>
<h1>Bad Request</h1>
<p>The request could not be understood by server due to
malformed syntax.</p>
</body></html>
] when protocol "oracle.sysman.emSDK.agent.comm.protocol.JobReceiverProtocol" indicated there would be none
2017-10-18 15:55:32,841 [8612:1484EF2A] INFO - [stepId:3329727,seqNo:1] job receiver cannot be contacted:
java.lang.Exception [error status response [400] from job receiver]
2017-10-18 15:55:32,841 [8612:1484EF2A] DEBUG - [stepId:3329727,seqNo:1] waiting 256 seconds to make another attempt
2017-10-18 15:55:32,841 [8612:1484EF2A] DEBUG - [stepId:3329727,seqNo:1] disconnecting from the job receiver

===================

原因

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