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EM 12c: OMS fails to start with : WebTier Could Not Be Started (Doc ID 2337974.1)

Last updated on DECEMBER 11, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Enterprise Management (EM) Cloud Control fails to start, after attempting to recover the environment from prior backup of Database & OS Filesystem.

$ emctl start oms
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
Starting WebTier...
WebTier Could Not Be Started. Reason: Failed to start OHS component
Error Occurred: WebTier Could Not Be Started. Reason: Failed to start OHS component
Please check /u001/oracle/omsenv01/Middleware/gc_inst/em/EMGC_OMS1/sysman/log/emctl.log for error details

Error Stack from ohs1.log file:

[2017-12-08T14:43:50.0126-05:00] [OHS] [ERROR:32] [OHS-9999] [core.c] [host_id: <Hostname>] [host_addr: <IPAddress>] [pid: 33574] [tid: 139792033105792] [user: omsenv01] [VirtualHost: main] mod_plsql: Cache directory is not valid in cache.conf
[2017-12-08T14:43:52.0073-05:00] [OHS] [ERROR:32] [OHS-9999] [core.c] [host_id: <Hostname>] [host_addr: <IPAddress>] [pid: 33586] [tid: 140281566676864] [user: omsenv01] [VirtualHost: main] mod_plsql: Cache directory is not valid in cache.conf

 

Cause

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In this Document
Symptoms
Cause
Solution


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