EM 13c: Enterprise Manager 13c Cloud Control Email Notification not Delivered, ORA-25226, ORA-225253 Errors Logged

(Doc ID 2338434.1)

Last updated on DECEMBER 18, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.1.0.0.0 Cloud Control

EM Email notification is not working. Test emails are sent without error but not received.

The following is logged in <EM instance base>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.log:

2017-12-08 08:26:50,887 [AdminMsgListener] ERROR adminmsg.AdminMsgListener logError.841 - Error dequeuing administrative message: ORA-25226: dequeue failed, queue SYSMAN.MGMT_ADMINMSG_BUS is not enabled for dequeue
ORA-06512: at "SYSMAN.EM_ADMINMSG_BUS", line 294


EM 13.2 OMS log <EM instance base>/gc_inst/em/EMGC_OMS1/sysman/log/emoms_pbs.trc shows similar errors:

2017-12-08 11:31:53,546 [ConnectorCoordinator] ERROR connector.ConnectorCoordinator logp.251 - ORA-25253: listen failed, queue SYSMAN.EM_CNTR_QUEUE is not enabled for dequeue
ORA-06512: at "SYS.DBMS_AQ", line 727
ORA-06512: at "SYS.DBMS_AQ", line 754
ORA-06512: at "SYSMAN.EM_CNTR_QUEUE", line 230
ORA-06512: at line 1

2017-12-08 11:31:53,566 [PbsAdminMsgListener] ERROR adminmsg.PbsAdminMsgListener run.222 - Error dequeuing admininstrative message ORA-25226: dequeue failed, queue SYSMAN.MGMT_ADMINMSG_BUS is not enabled for dequeue
ORA-06512: at "SYSMAN.EM_ADMINMSG_BUS", line 294
ORA-06512: at line 1

 

Changes

 

Cause

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