EM 12c: Enterprise Manager 12c Cloud Control Agent Installation on MS Windows Fails with Message: ERROR: Agent Configuration Failed
(Doc ID 2339014.1)
Last updated on OCTOBER 18, 2022
Applies to:
Enterprise Manager Base Platform - Version 12.1.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
Installing the Enterprise Manager (EM) 2.1.0.5.0 Cloud Control Agent on MS Windows using the silent method fails agent configuration with the following session response:
Update home dependency completed successfully.
INFO: Executing command: <AGENT_BASE_DIR>\core\12.1.0.5.0\oui\bin\runConfig.bat ORACLE_HOME=<AGENT_BASE_DIR>\core\12.1.0.5.0 RESPONSE_FILE=<AGENT_BASE_DIR>\core\12.1.0.5.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true
INFO:
INFO: <AGENT_BASE_DIR>>REM Copyright (c) 2003, 2010, Oracle and/or its affiliates.
INFO:
INFO: <AGENT_BASE_DIR>>REM All rights reserved.
INFO:
INFO: <AGENT_BASE_DIR&parent=EXTERNAL_SEARCH" rel="nofollow" <AGENT_BASE_DIR>\core\12.1.0.5.0\jdk\jre\bin\java" -classpath "<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\OraInstallerNet.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\OraInstaller.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\xmlparserv2.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\srvm.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\emCfg.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\share.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\ojmisc.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\xml.jar" oracle.sysman.oii.oiic.OiicRunConfig <AGENT_BASE_DIR>\core\12.1.0.5.0\oui ORACLE_HOME=<AGENT_BASE_DIR>\core\12.1.0.5.0 RESPONSE_FILE=<AGENT_BASE_DIR>\core\12.1.0.5.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true
INFO: The system cannot find the path specified.
INFO:
INFO: <AGENT_BASE_DIR>>exit /b 3
INFO: Plugin homes:
INFO: Plugin homes:
INFO: <AGENT_BASE_DIR>\core\12.1.0.5.0\oui\bin\runConfig.bat ORACLE_HOME=<AGENT_BASE_DIR>\core\12.1.0.5.0 RESPONSE_FILE=<AGENT_BASE_DIR>\core\12.1.0.5.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true completed with status=3
SEVERE:
ERROR: Agent Configuration Failed
SEVERE:
ERROR: Agent Deployment Failed
INFO: Executing command: <AGENT_BASE_DIR>\core\12.1.0.5.0\oui\bin\runConfig.bat ORACLE_HOME=<AGENT_BASE_DIR>\core\12.1.0.5.0 RESPONSE_FILE=<AGENT_BASE_DIR>\core\12.1.0.5.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true
INFO:
INFO: <AGENT_BASE_DIR>>REM Copyright (c) 2003, 2010, Oracle and/or its affiliates.
INFO:
INFO: <AGENT_BASE_DIR>>REM All rights reserved.
INFO:
INFO: <AGENT_BASE_DIR&parent=EXTERNAL_SEARCH" rel="nofollow" <AGENT_BASE_DIR>\core\12.1.0.5.0\jdk\jre\bin\java" -classpath "<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\OraInstallerNet.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\OraInstaller.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\xmlparserv2.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\srvm.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\emCfg.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\share.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\ojmisc.jar;<AGENT_BASE_DIR>\core\12.1.0.5.0\oui\jlib\xml.jar" oracle.sysman.oii.oiic.OiicRunConfig <AGENT_BASE_DIR>\core\12.1.0.5.0\oui ORACLE_HOME=<AGENT_BASE_DIR>\core\12.1.0.5.0 RESPONSE_FILE=<AGENT_BASE_DIR>\core\12.1.0.5.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true
INFO: The system cannot find the path specified.
INFO:
INFO: <AGENT_BASE_DIR>>exit /b 3
INFO: Plugin homes:
INFO: Plugin homes:
INFO: <AGENT_BASE_DIR>\core\12.1.0.5.0\oui\bin\runConfig.bat ORACLE_HOME=<AGENT_BASE_DIR>\core\12.1.0.5.0 RESPONSE_FILE=<AGENT_BASE_DIR>\core\12.1.0.5.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true completed with status=3
SEVERE:
ERROR: Agent Configuration Failed
SEVERE:
ERROR: Agent Deployment Failed
While this symptom appears similar to that reported in <Note 1928564.1>, in this case, the user is able to alter the registry as necessary:
<Note > 12c Cloud Control: Error 1405 Reported for Queue Table SYSMAN.EM_EVENT_BUS_TABLE in EM Repository
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |