EM 13c: Enterprise Manager 13c Cloud Control Plugin Deployment Hangs on Second OMS in DeployPluginOnPrimaryOMS step with Message: "Suspended: Agent is not Ready"
(Doc ID 2340533.1)
Last updated on DECEMBER 07, 2019
Applies to:
Enterprise Manager Base Platform - Version 13.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Updating one or more plug-ins from Enterprise Manager (EM) 13.2 Cloud Control in a multi OMS environments.
Deploy plugins on management servers works on primary OMS but fails on second OMS.
- Primary OMS is up and running after completing the Plugin deployment.
[oracle@hostname ]$ emctl status oms
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up
BI Publisher Server is Up
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up
BI Publisher Server is Up
- Second OMS is down and the Plugin deployment is hang in the step DeployPluginOnPrimaryOMS. The process is suspended with "Suspended: Agent is not Ready" message.
[oracle@hostname ]$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.2.0.0.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
...
Heartbeat Status : OMS is unreachable [not running]
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |