EM 13c: Enterprise Manager 13c Cloud Control Plugin Deployment Hangs on Second OMS in DeployPluginOnPrimaryOMS step with Message: "Suspended: Agent is not Ready"

(Doc ID 2340533.1)

Last updated on JANUARY 18, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Updating one or more plug-ins from Enterprise Manager (EM) 13.2 Cloud Control in a multi OMS environments.

Deploy plugins on management servers works on primary OMS but fails on second OMS.

[oracle@hostname ]$ emctl status oms
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up
BI Publisher Server is Up
[oracle@hostname ]$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.

---------------------------------------------------------------
Agent Version : 13.2.0.0.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
...
Heartbeat Status : OMS is unreachable [not running]

Cause

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