EM 12c: ASM Target Displays Agent Unreachable Status in Enterprise Manager 12c Cloud Control although it is Running

(Doc ID 2349158.1)

Last updated on JANUARY 19, 2018

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 and later
Enterprise Manager for Oracle Database - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.2 Cloud Control

An ASM target shows in Agent Unreachable status in EM 12.1.0.2 Cloud Control, although it is running and should show a status of Up (green arrow):



 

Current status of the EM 12c Agent is "Agent is Not Running":

 

 

Changes

 

Cause

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