RUEI: ERROR: "JVM Not Found: The JAVA_HOME Environment" when Attempt To Download A PDF Report

(Doc ID 2350189.1)

Last updated on APRIL 23, 2018

Applies to:

APM - Application Performance Management - Version and later
Information in this document applies to any platform.


RUEI on Oracle Linux 6 or Oracle Linux 7.

Downloading a PDF report from RUEI gives the following error:

JVM not found: the JAVA_HOME environment



This error started appearing after customer moved the RUEI DB to a different server.
The RUEI DB is a 3 node RAC.


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