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EM 13c: Enterprise Manager Cloud Control Upgrade from 12c to 13c Fails at Plugin Prereqcheck Step With and Errors (Doc ID 2353460.1)

Last updated on OCTOBER 18, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Upgrading the Enterprise Manager (EM) Cloud Control OMS from to 13.2 fails during the plug-in prerequisites check with the logged error stack from <OMS Oracle Home>/cfgtoollogs/cfgfw/CfmLogger_<date stamp>.log:

INFO: passed: -loglevel debug -oraclehome /app/oracle/EM13c/mwhome -middlewarehome /app/oracle/EM13c/mwhome -action prereqcheck -plugins oracle.sysman.cfw=,oracle.sysman.db=,oracle.sysman.xa=,oracle.sysman.emas=,, -installmode gcupgrade -oldoraclehome /app/oracle/Middleware/12cEM/oms -oldmwhome /app/oracle/Middleware/12cEM -client gcinstaller -conndesc (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=xxxxxxxxxx)(PORT=1521)))(CONNECT_DATA=(SID=xxxxxx))
INFO: Prereq check..
INFO: Server-side plug-in deployment failed with the message Error occurred while performing pre-deploy sanity checks: java.sql.SQLRecoverableException: Closed Connection. Contact Oracle Support.
INFO: Server-side plug-in deployment failed. Some prerequisite checks failed previously. Plug-in deployment cannot continue. Contact Oracle Support
INFO: log file: /app/oracle/EM13c/mwhome/cfgtoollogs/pluginca/gcupgrade/configplugin_prereq_check_2018-01-10_22-54-07.log
INFO: help type pluginca -help
INFO: plug-in Plugins Prerequisites Check has failed its perform method


From <OMS Oracle Home>/cfgtoollogs/pluginca/gcupgrade/configplugin_prereq_check_<date stamp>.trc:

2018-01-10 22:54:19,566 [main] INFO deploymentservice.OMSInfo - oracle.sysman.core.common.extensibility.plugin.deploymentservice.OMSInfo : 674:4815162342 OMS list ends.
2018-01-10 22:54:19,585 [main] DEBUG selfupdate.EMPluginRegistration - createPluginEntity rev = 0
2018-01-10 22:54:19,757 [main] INFO prereq.PrereqValidationContext - SU entity object created for plugin id : oracle.sysman.cfw version : 0
2018-01-10 22:54:19,759 [main] INFO prereq.PrereqValidationContext - EntityLocator created for entity : core_emplugin
2018-01-10 22:54:19,761 [main] INFO prereq.PrereqValidationContext - the entity id is: DED1868209245DCD35CF7C77C23C9124
2018-01-10 22:54:19,825 [main] WARN selfupdate.InventoryManager - Error retrieving entity object for id=DED1868209245DCD35CF7C77C23C9124
java.sql.SQLRecoverableException: IO Error: Checksum fail







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