My Oracle Support Banner

EM 13c: After Enterprise Manager 12c Cloud Control Upgrade to 13c, a Super Administrator cannot See Performance Graphs on a Target Database Home Page (Doc ID 2353512.1)

Last updated on OCTOBER 18, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Enterprise Manager (EM) 13.2 Cloud Control upgraded from

A user with the EM Super Administrator privilege is unable to see the database home page or any graph or chart pages. These pages show appear blank.

1. The EM OMS was upgraded from 12c to 13c, and after that, one of the users not able to view a Cluster Database home page
2. When this user opens the Cluster Database home page, it has blank graphs but the target status and version are visible.
3. Deleting this user and recreating it does not change the behavior of the target home page.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.