My Oracle Support Banner

EM 13c: Database Fleet Maintenance Action in Enterprise Manager 13c Cloud Control Fails with Error: Stage Platform Specific Prerequisite Component (Doc ID 2355371.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2 Cloud Control
Database target update with Fleet Maintenence, 12.1.0.2.170418 across two SLES 12 database servers


Gold Image server information:
==============================
$ cat /etc/os-release
NAME="SLES"
VERSION="12-SP2"
VERSION_ID="12.2"
PRETTY_NAME="SUSE Linux Enterprise Server 12 SP2"
ID="sles"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:suse:sles:12:sp2"

$ uname -a
Linux podclx244 4.4.59-92.17-default #1 SMP Thu Apr 6 14:16:09 UTC 2017 (7bc489d) x86_64 x86_64 x86_64 GNU/Linux

The Grid Infrastructure (GI) and database tiers are patched to 12.1.0.2.170418


Target Server information:
==========================
$ cat /etc/os-release
NAME="SLES"
VERSION="12-SP2"
VERSION_ID="12.2"
PRETTY_NAME="SUSE Linux Enterprise Server 12 SP2"
ID="sles"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:suse:sles:12:sp2"

$ uname -a
Linux cidclx028 4.4.38-93-default #1 SMP Wed Dec 14 12:59:43 UTC 2016 (2d3e9d4) x86_64 x86_64 x86_64 GNU/Linux

The Grid Infrastructure (GI) and database tiers are patched to 12.1.0.2.170117

Note the the traget server is at a slightly lower database patch level than the gold image.


The following command is issued to initiate the update:

emcli db_software_maintenance -performOperation -name="Deploy 12102_170418
SIHA Home" -purpose=DEPLOY_SIHA_SOFTWARE -target_type=has
-target_list="has_xxxx.xxxx"
-normal_credential="NC_HOST_GRID_NONPROD:DBS_ADMIN"
-privilege_credential="NC_HOST_PRIV_NONPROD:DBS_ADMIN" -workDir=/u01/app/tmp
- input_file="data:${GI_DEPLOY_GLD_IMG_12cR1}"

and this error is generated:

INFO [Wed Jan 17 17:49:58 AEST 2018]Got FT ID 1797, type=null
INFO [Wed Jan 17 17:49:58 AEST 2018]Not checking if file already exists on destination, will overwrite if file already exists
INFO [Wed Jan 17 17:49:58 AEST 2018]Source and target are on-prem
INFO [Wed Jan 17 17:49:58 AEST 2018]Transferring /u01/app/oracle/product/13.2.0.0/swlib/43/441874306A087F6FE053A3C5F0A5CE3F from yyyy.yyyy to /u01/app/tmp/OUITMP_2018-01-17_17-17-00-PM/JOB_62F516F4D8C93DC6E053A3C5F0A598CD/cvuprereq_226.zip on xxxx.xxxx, depending on null
ERROR [Wed Jan 17 17:49:59 AEST 2018]: Error in file transfer 1797. Cause : unable to create http context
INFO [Wed Jan 17 17:49:59 AEST 2018]Notifying for 1797


The following file lock exception is found in <agent base>/agent_inst/sysman/log/gcagent.log:

oracle.sysman.emSDK.agent.client.exception.PeerAgentCommException: unable to
contact the peer agent at
https://ovm-cc13-sand.xxx:3872/emd/main/
at
oracle.sysman.gcagent.dispatch.cxl.PrepareResumableCopyFileFromPeerAction.sati
sfyRequest(PrepareResumableCopyFileFromPeerAction.java:101)
at
oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction
.java:145)
at
oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.
java:106)
.
.
.
oracle.sysman.gcagent.dispatch.cxl.PrepareResumableCopyFileFromPeerAction.sati
sfyRequest(PrepareResumableCopyFileFromPeerAction.java:95)
... 38 more
Caused by: java.nio.channels.OverlappingFileLockException
at sun.nio.ch.SharedFileLockTable.checkList(FileLockTable.java:255)
at sun.nio.ch.SharedFileLockTable.add(FileLockTable.java:152)
at sun.nio.ch.FileChannelImpl.lock(FileChannelImpl.java:1043)
at oracle.security.pki.OracleSSOKeyStoreSpi.engineLoad(Unknown Source)
at java.security.KeyStore.load(KeyStore.java:1226)
at

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.