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EM13c : After Applying OHS patch OMS fails to start : Webtier could not be started (Doc ID 2360155.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control while implementing the Strong Ciphers, customer has to apply the OHS Patch 24329181 as prerequisite.
After applying the patch the OMS does not come up.

Error Stack from ohs.log file:

[OHS] [NOTIFICATION:16] [OHS-9999] [core.c] [host_id: omsprod01] [host_addr: 10.22.97.112] [pid: 1056] [tid: 140640367257472] [user: oracle] [VirtualHost: main] child pid 34844 exit signal Segmentation fault (11), possible coredump in <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1

[OHS] [NOTIFICATION:16] [OHS-9999] [core.c] [host_id: omsprod01] [host_addr: 10.22.97.112] [pid: 1056] [tid: 140640367257472] [user: oracle] [VirtualHost: main] child pid 34858 exit signal Segmentation fault (11), possible coredump in <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1

Error stack from ohs_nm.log file:

<2017-01-04 18:34:13> <INFO> <OHS-4005> <Check the instance log file for more information:<EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log>
<2017-01-04 18:57:39> <INFO> <OHS-0> <Domain initialized for <EM_INSTANCE_HOME>/user_projects/domains/GCDomain>
<2017-01-04 19:02:02> <INFO> <OHS-4020> <Stopping server ohs1>
<2017-01-04 19:02:02> <INFO> <OHS-0> <Running <Middleware_Home>/ohs/bin/httpd.sh httpd.worker -k stop -f <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf>
<2017-01-04 19:02:03> <INFO> <OHS-0> <[Wed Jan 04 19:02:03 2017] [warn] weblogic: The Debug directive is ignored. The web server log level is used instead.>
<2017-01-04 19:02:03> <INFO> <OHS-0> <[Wed Jan 04 19:02:03 2017] [warn] weblogic: The WLLogFile directive is ignored. The web server log file is used instead.>
<2017-01-04 19:02:03> <INFO> <OHS-0> <Middleware_Home>/ohs/bin/httpd.sh httpd.worker -k stop -f <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf: exit status = 0>

 

Cause

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