Exadata: Oracle Enterprise Manager Cloud Control 13c : [Error: The refresh operation failed for the target agent13c....dmp. Either the agent could be down or target was not reachable to the agent]

(Doc ID 2362952.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 13.1.0.0.0 to 13.2.2.0.0 [Release 13.1 to 13.2]
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Manager Cloud Control 13c "Patch Advisories" window (in Exadata) is reporting the next error during a “Refresh Configuration” action:
 

Error: The refresh operation failed for the target agent13c1_14_dmp……9738. Either the agent could be down or target was not reachable to the agent. Check the logs for more details.

 

Cause

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