EM12c, EM13c : Could not Connect to Cloned Database with sys as sysdba

(Doc ID 2366401.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, trying to discover a Cloned Database using SYS user does not work. It fails with the incorrect username and password
even though the correct credentials were provided.
There were no issues when DBSNMP user is provided. The target shows up without issues.
Issue is only with the SYS as SYSDBA credentials.

Sqlnet connection also works fine. Perform a test connection from sqlplus in the database home using sys works fine.

Cause

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