WSM-07620 : Agent Cannot Enforce Policies Due To Either Failure In Retrieving Polices

(Doc ID 2366449.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After change sysman user running emctl config oms -change_repos_pwd the OMS does not start

 emctl start oms
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Successfully Started
Oracle Management Server is Down. Console may not be up.
Check the following log files:
EM log files: /usr/app/oracle/product/mw/gc_inst13/em/EMGC_OMS1/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc
Managed Server log files: /usr/app/oracle/product/mw/gc_inst13/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out
JVMD Engine is Up
Starting BI Publisher Server ...
BI Publisher Server Could Not Be Started. Check BIP Server log file for details.
BI Publisher Server Logs: /usr/app/oracle/product/mw/gc_inst13/user_projects/domains/GCDomain/servers/BIP/logs/
BI Publisher Server is not functioning because of the following reason:
Unexpected error occurred. Check error and log files.
Check the following log files:
EM log files: /usr/app/oracle/product/mw/gc_inst13/em/EMGC_OMS1/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc


EMGC_OMS.out:

EMGC_OMS.out
==============
javax.xml.ws.WebServiceException: WSM-02017:oracle.wsm.policymanager.accessor.ClasspathAccessor:The document "/policies/oracle/wss_username_token_client_policy" does not exist in the repository..
at oracle.j2ee.ws.common.wsm.WSMPolicyHelper.retrievePolicySet(WSMPolicyHelper.java:736)
at oracle.j2ee.ws.client.jaxws.DispatchImpl$1.run(DispatchImpl.java:600)
at oracle.j2ee.ws.client.jaxws.DispatchImpl$1.run(DispatchImpl.java:594)
........
............
".>
..........
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oracle.wsm.common.sdk.WSMException: WSM-07620 : Agent cannot enforce policies due to either failure in retrieving polices or error in validations, detail= "WSM-02017 The document "/policies/oracle/wss_username_token_client_policy" does not exist in the repository.

Cause

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