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EM 13c: Export Incident Rules in Enterprise Manager 13c Cloud Control Creates Invalid Export File Name and Format (Doc ID 2368216.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

>> This applies to Enterprise Manager (EM) 13.1 and 13.2 Cloud Control using the MS INTERNET EXPLORER browser only <<

 

Log in to EM 13.2 using the INTERNET EXPLORER browser.

   Navigate: Setup > Incidents > Incident Rules > [select the incident rule name] > Export

In this example, the incident rule name is “Notify On Reco Area Space”

Click on Save -> Open Folder and check that the file name is created as =_UTF-8_Q_Notify+On+Reco+Area+Space_=

Import the saved file navigating to: Setup > Incidents > Incident Rules > select IMPORT

 

The import fails with:

ERROR

Invalid File Type for Import

 

 See attached document with detailed step by step to reproduce this problem

 

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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