EM 13c: Enterprise Manager 13c Cloud Control Agent Deployment (Push Method) Fails with Error at Remote Prerequisite Checks: Invalid Central Inventory location

(Doc ID 2369218.1)

Last updated on MARCH 10, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2 Cloud Control


Remote EM 13.2 Cloud Control Agent deployment using the push method fails with these logged errors:

from the <OMS instance base>/gc_inst/em/EMGC_OMS1/sysman/agentpush/<date stamp>/logs/remote_prereq.log:

Launcher log file is /u02/app/agent13cr2/ADATMP_2018-02-19_13-02-09-PM/prereqlogs/launcher2018-02-19_01-02-07PM.log.
Ignoring option "-noconsole" (not applicable on UNIX systems).
Ignoring option "-nowait" (not applicable on UNIX systems).
Invalid Central Inventory location "/u01/app/oraInventory" (cannot access its contents, specifically "/u01/app/oraInventory/log_file_client.log").
The log is located here: /u02/app/agent13cr2/ADATMP_2018-02-19_13-02-09-PM/prereqlogs/launcher2018-02-19_01-02-07PM.log.

 

From the <OMS instance base>/gc_inst/em/EMGC_OMS1/sysman/agentpush/<date stamp>/<host name>_deploy.log:

2018-02-19_13-05-30:INFO: ACTION Execution of command ABD=/u02/app/agent13cr2; cd /u02/app/agent13cr2/ADATMP_2018-02-19_13-02-09-PM;$ABD/ADATMP_2018-02-19_13-02-09-PM/agentcore.bin -prereqChecker -silent -ignoreSysPrereqs -rscratchPath $ABD/ADATMP_2018-02-19_13-02-09-PM/prereqlogs -entryPoint oracle.sysman.top.agent_Complete -nowait -noconsole -J-DORACLE_HOSTNAME=hostname.domain.com -J-DAGENT_PORT=3873 -J-DALLOW_IPADDRESS=true -J-DAGENT_BASE_DIR=/u02/app/agent13cr2 -J-DSTAGE_LOCATION=$ABD/ADATMP_2018-02-19_13-02-09-PM/prereq_stage -J-DUSER_NAME=oracle -J-DRUN_AS=null -J-DORACLE_HOME=$ABD/agent_13.2.0.0.0 on host hostname.domain.com
2018-02-19_13-05-30:INFO:InvocationTargetException Exception
2018-02-19_13-05-30:INFO:Printing Exception :java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.sysman.core.agentpush.ui.deployer.BaseDeployerOps.executeActions(BaseDeployerOps.java:2731)
at oracle.sysman.core.agentpush.ui.deployer.RemotePrereqChecker.deploy(RemotePrereqChecker.java:114)
at oracle.sysman.core.agentpush.ui.deployfwk.DeploymentWorker.run(DeploymentWorker.java:26)
at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:311)
Caused by: CommandException: err: null out: null exitcode: 1
stacktrace:
null
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCommandOnNodeInteractive(DeployerOps.java:1302)
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCommandOnNodeInteractive(DeployerOps.java:1129)
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCmdOnNode(DeployerOps.java:701)
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCmdOnNode(DeployerOps.java:650)
at oracle.sysman.core.agentpush.ui.deployer.RemotePrereqChecker.doRemotePrereq13c(RemotePrereqChecker.java:459)
at oracle.sysman.core.agentpush.ui.deployer.RemotePrereqChecker.doRemotePrereq(RemotePrereqChecker.java:234)
... 8 more

2018-02-19_13-05-30:INFO:=========Command Exception :Error Message:Not Available<br><br> Exit Code :1
2018-02-19_13-05-30:INFO:Updating Action RemotePrereqwith Status FAILED and error Message :Error Message:Not Available<br><br> Exit Code :1 and problem Execution of command ABD=/u02/app/agent13cr2; cd /u02/app/agent13cr2/ADATMP_2018-02-19_13-02-09-PM;$ABD/ADATMP_2018-02-19_13-02-09-PM/agentcore.bin -prereqChecker -silent -ignoreSysPrereqs -rscratchPath $ABD/ADATMP_2018-02-19_13-02-09-PM/prereqlogs -entryPoint oracle.sysman.top.agent_Complete -nowait -noconsole -J-DORACLE_HOSTNAME=hostname.domain.com -J-DAGENT_PORT=3873 -J-DALLOW_IPADDRESS=true -J-DAGENT_BASE_DIR=/u02/app/agent13cr2 -J-DSTAGE_LOCATION=$ABD/ADATMP_2018-02-19_13-02-09-PM/prereq_stage -J-DUSER_NAME=oracle -J-DRUN_AS=null -J-DORACLE_HOME=$ABD/agent_13.2.0.0.0 on host hostname.domain.com Failed and recommendation Ensure that the central inventory location is owned by the install user, has read and write permissions, and is not locked for any reason.
2018-02-19_13-05-30:INFO:=================action status is not empty FAILED
2018-02-19_13-05-30:INFO:Breaking since the action has failed
2018-02-19_13-05-30:INFO:The following action failedRemotePrereq
2018-02-19_13-05-30:INFO:Remote Prereq Failed so just check for sudo privileges.

 

 

Changes

 

Cause

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