[EM 13.2] Agent Patching From Console Using Opatch 13.9.3 At "ShowApplyLogAndAnalyze" Step Fails With "'OPatch failed with error code 73"

(Doc ID 2370884.1)

Last updated on MARCH 16, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

13.2 agent patching from OEM console fails at ShowApplyLogAndAnalyze step with following error:
===================
OPatch detects the Middleware Home as "/u03/anandu/agent_mar_6"

Verifying environment and performing prerequisite checks...

You are calling OPatch with -skip_duplicate and/or -skip_subset. These 2 CLI options are deprecated because the features are built-in, so there is no need to call OPatch with those options. Please remove those options.

Conflicts/Supersets for each patch are:

Patch : 25610702

Better duplicate of 25610702

Patches [ 25610702 ] will be rolled back.

OPatch continues with these patches: 25610702 27446771

Do you want to proceed? [y|n]
Y (auto-answered by -silent)
User Responded with: Y
All checks passed.
Backing up files...
Applying interim patch '25610702' to OH '/u03/anandu/agent_mar_6/agent_13.2.0.0.0'
Rolling back interim patch '25610702' from OH '/u03/anandu/agent_mar_6/agent_13.2.0.0.0'

Patching component oracle.sysman.agent.ic, 13.2.0.0.0...
RollbackSession removing interim patch '25610702' from inventory
ApplySession failed in system modification phase... 'oracle.glcm.opatch.common.api.install.HomeOperationsException: A failure occurred while processing patch: 25610702'

Restoring "/u03/anandu/agent_mar_6/agent_13.2.0.0.0" to the state prior to running NApply...
Checking if OPatch needs to invoke 'make' to restore some binaries...
OPatch was able to restore your system. Look at log file and timestamp of each file to make sure your system is in the state prior to applying the patch.

NApply restored the home. Please check your ORACLE_HOME to make sure:
- files are restored properly.
- binaries are re-linked correctly.
(use restore.[sh,bat] and make.txt (Unix only) as a reference. They are located under
"/u03/anandu/agent_mar_6/agent_13.2.0.0.0/.patch_storage/NApply/2018-03-08_17-55-34PM"

UtilSession failed: ApplySession failed in system modification phase... 'oracle.glcm.opatch.common.api.install.HomeOperationsException: A failure occurred while processing patch: 25610702'
Log file location: /u03/anandu/agent_mar_6/agent_13.2.0.0.0/cfgtoollogs/opatch/opatch2018-03-08_17-55-34PM_1.log

OPatch failed with error code 73

Thu Mar 8 17:55:49 2018 - ApplyPatch 27446771
failed

Thu Mar 8 17:55:49 2018 - ApplyPatch 27446771 failed
========================

Changes

 OPatch on agent home got upgraded to 13.9.3 as "OPatch Upgrade" option is selected during agent patching

Cause

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