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EM 13c: Global Named Credential in Enterprise Manager 13c Cloud Control Fails with Message: Failed To Launch Process: Error Processing The Public Key Specified (Doc ID 2370983.1)

Last updated on MARCH 15, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2 Cloud Control

Testing of a Global Named Host Credential in EM 13.2 Cloud Control fails with the error message "Failed to launch process: Error processing The Public Key specified."

The following content is logged in <OMS instance base>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc:

2018-03-07 17:39:15,727 [820::[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG app.TMClientConfigService logp.251 - property _LOG_PACKETS has value null
2018-03-07 17:39:15,731 [820::[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG http.TMClientConnectionManager logp.251 - renewing connection to agent at https://abc.xyz.com:3872/emd/main/ for 3 MINUTES
2018-03-07 17:39:15,732 [820::[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG oms.TMRemoteClient logp.251 - TMRemoteClient[0x6e132608] is now IDLE
at oracle.sysman.gcagent.oms.TMRemoteClient.unreserveTerminus(TMRemoteClient.java:6236)
at oracle.sysman.gcagent.oms.TMRemoteClient.makeSingleRequest(TMRemoteClient.java:6534)
at oracle.sysman.gcagent.oms.TMRemoteClient.makeSingleRequest(TMRemoteClient.java:6396)
at oracle.sysman.gcagent.oms.TMRemoteClient.performOperationInternal(TMRemoteClient.java:5856)
at oracle.sysman.gcagent.oms.TMRemoteClient.performOperation(TMRemoteClient.java:3017)

2018-03-07 17:39:15,733 [820::[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO client.TMClient logp.251 - TMClient.performOperation() raised AuthenticationFailureException: "Failed to launch process: Error processing The Public Key specified." from agent @ https://abc.xyz.com:3872/emd/main/
2018-03-07 17:39:15,733 [820::[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG comm.ExceptionTranslator logp.251 - translating client exception
oracle.sysman.emSDK.agent.client.exception.AuthenticationFailureException: Failed to launch process: Error processing The Public Key specified.
(see agent logs for stack trace details)
2018-03-07 17:39:15,734 [820::[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG credstore.TestHostCredential testCredential.216 - Error
oracle.sysman.emSDK.emd.comm.RemoteOperationException: Failed to launch process: Error processing The Public Key specified.
at oracle.sysman.emSDK.emd.comm.ExceptionTranslator.rethrowRemoteOperation(ExceptionTranslator.java:676)
at oracle.sysman.emSDK.emd.comm.EMDClient$Translator.remoteOperation(EMDClient.java:11541)
at oracle.sysman.emSDK.core.sec.credstore.RemoteCtrl.remoteOperation(RemoteCtrl.java:162)

 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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