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EM 13c: CDB/PDB Reporting Down in EM Cloud Control when Using a Shared Server Connection Though they are Up and Running. (Doc ID 2371790.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Enterprise Manager for Oracle Database - Version and later
Information in this document applies to any platform.


- Enterprise Manager 13.2+

- A shared server process, which can service multiple user processes is used.

- Pluggable database targets belonging to a multi-tenant (CDB/PDB set) RAC database reporting down in Enterprise Manager 13.2 console though they are up and running.

- Test connection is successful from the monitoring configuration page for both CDB and all PDBs.

- Cluster database is reporting up as well as the CDB.

- Pluggable databases have shown down since discovery.

- Pluggable databases have also been seen to show UP intermittently.


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