[EM 13.2] Agent Patching From Console Fails At OPatch Upgrade Step With "Error: 011 OPatch installation failed"

(Doc ID 2371875.1)

Last updated on MARCH 12, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

13.2 agent patching from OEM console fails at "ApplyOPatchUpgradeOnUnix" step with following error:
====================
 Preparing to launch the Oracle Universal Installer from /tmp/OraInstall2018-03-10_02-59-47AM
All of feature sets selected for installation and their components have already been installed for the distribution OPatch 13.9.2.1.1 in the home directory /u03/anandu/agent/agent_13.2.0.0.0

The log(s) can be found here: /tmp/OraInstall2018-03-10_02-59-47AM.

Sat Mar 10 02:59:58 2018 - Command Failed with status (1) : /u03/anandu/agent/agent_13.2.0.0.0/jdk/bin/java -d64 -jar /tmp/p6880880_600000000057471_2000_0/oracle/6880880/opatch_generic.jar -silent oracle_home=/u03/anandu/agent_mar/agent_13.2.0.0.0

---------- Error Message ----------
Error: 011
OPatch installation failed.
----------- End Message -----------

Sat Mar 10 02:59:58 2018 - Patching aborted.
====================

Cause

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