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EM13c : Authentication Failed: User MGMT_VIEW denied (Doc ID 2376048.1)

Last updated on JUNE 15, 2020

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


In Enterprise Manager (EM) Cloud Control, customer had changed the MGMT_VIEW password using the provided in the following documentation:

The password was changed without any errors and we are able to login using the new password.

But, the OMS logs had the following entries:

[[ACTIVE] ExecuteThread: '47' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN auth.EMLoginServicedoWebSvcLogin.658 - External authentication failed for user: MGMT_VIEW due to [Security:<SecurityID>]Authentication Failed: User MGMT_VIEW [Security:<SECURITYID>]Authentication Failed: User MGMT_VIEW denied.

[EMGC_OMS1] [WARNING] [] [oracle.sysman.eml.sec.auth.provider.repos.EMReposAuthenticatorHelper] [tid:[ACTIVE].ExecuteThread: '6' for queue: weblogic.kernel.Default
(self-tuning)'] [userId: <anonymous>] [ecid:<ECID>,0:1] [APP: emgc] Failed to authenticateuser MGMT_VIEW due to sql error code=1017 error msg: ORA-01017: invalid username/password; logon denied[[ java.sql.SQLException: ORA-01017: invalid username/password; logon denied.



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