EM13c : Authentication Failed: User MGMT_VIEW denied

(Doc ID 2376048.1)

Last updated on APRIL 04, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, customer had changed the MGMT_VIEW password using the provided in the following documentation:
https://docs.oracle.com/cd/E73210_01/EMSEC/GUID-5DD3B11A-1159-40BD-8AEB-41EDE664AB12.htm#EMSEC12921

The password was changed without any errors and we are able to login using the new password.

But, the OMS logs had the following entries:

[[ACTIVE] ExecuteThread: '47' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN auth.EMLoginServicedoWebSvcLogin.658 - External authentication failed for user: MGMT_VIEW due to [Security:090304]Authentication Failed: User MGMT_VIEW javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User MGMT_VIEW denied.

[EMGC_OMS1] [WARNING] [] [oracle.sysman.eml.sec.auth.provider.repos.EMReposAuthenticatorHelper] [tid:[ACTIVE].ExecuteThread: '6' for queue: weblogic.kernel.Default
(self-tuning)'] [userId: <anonymous>] [ecid:005K^m9n7Rs0Vs05rzDCiY0002df000Bxk,0:1] [APP: emgc] Failed to authenticateuser MGMT_VIEW due to sql error code=1017 error msg: ORA-01017: invalid username/password; logon denied[[ java.sql.SQLException: ORA-01017: invalid username/password; logon denied.

 

Cause

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