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OATS Installation Error: WebDom Browser Helper Installation failed! Cannot enable IE Toolbar (Doc ID 2379283.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle Application Testing Suite - Version 12.1.0.1.0 to 12.4.0.2 [Release 12.1 to 12.4]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

After an installation of OATS, the following error occurs:

"WebDom Browser Helper Installation failed! Cannot enable IE Toolbar"

Examples:
1. During installation the error appears twice. The installation is executed with full admin privileges
2. Deinstall OATS browser helper using UninstallBrowserHelpers.bat then reinstalling by executing the Diagnostic Tool from the help menu
3. Deinstall OATS browser helper using UninstallBrowserHelpers.bat then reinstalling by using the Install script.

Cause

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In this Document
Symptoms
Cause
Solution
References


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